Draft to be reviewed by a lawyer — do not publish as is.

This English version is provided for convenience; the French version prevails in case of discrepancy.

Points to validate specifically: VAT and a single VAT-inclusive price across the EU (accountant); the withdrawal regime applicable to credits (the exception in Article L221-28 1° only applies to a service fully performed, hence the refund of unused credits proposed in Article 8); credit validity; treatment of credits included in Premium.

Terms of sale

Article 1 — Purpose and seller

1.1. These Terms of sale govern the sale, by [TO COMPLETE: company name, legal form, capital, registered office, RCS, VAT number] ("SkinFlip", "we"), of the paid services offered on skinflip.app to users acting as consumers: credit packs, the Premium subscription and boosts.

1.2. They supplement the Terms of use and, regarding the use of credits, the Active Trading terms. Any order requires accepting these Terms of sale, whose version and acceptance date are recorded.

Article 2 — Services offered and nature of credits

2.1. Credits. Credits are service credits used for the Active Trading mode. They:

• are neither virtual items nor an in-game currency, and have no connection with the skins traded by users;
• are neither assignable nor transferable to another account;
• are not convertible into money and have no monetary value outside the service, subject to the refunds provided for in Articles 8 and 9;
• are not electronic money: they can only be used with SkinFlip, for its own services.

2.2. Premium. A monthly subscription giving access to: up to 50 active listings (versus 5 for free), listing bump, instant alerts with advanced criteria, advanced filters, access to three-way loops (subject to the trust thresholds in the Terms of use) and 10 credits included per month. The "Premium" badge does not certify any trust verification.

2.3. Boost. Promotion of a listing for 24 hours, always labelled "Sponsored". Its effect is described on the Transparency page.

Article 3 — Prices

3.1. Prices are in euros, including all taxes (VAT included):

3.2. The applicable VAT is that of the EU Member State where the buyer resides; it is calculated by Stripe Tax and shown on the invoice. The displayed VAT-inclusive price remains the same whatever the applicable rate [TO COMPLETE: to be validated with the accountant; regime for buyers outside the EU].

3.3. We may change our prices at any time. The applicable price is the one displayed when ordering. For the Premium subscription, any price change is notified at least 30 days before it applies; subscribers may cancel before that date.

Article 4 — Ordering and payment

4.1. Purchases are reserved for adults (aged 18 or over) holding an active SkinFlip account.

4.2. Payment is made through our provider Stripe (Stripe Checkout for credits and boosts, Stripe Billing for the subscription), using the payment methods offered on the payment page. SkinFlip neither receives nor stores your card details.

4.3. The order is confirmed on screen and, where applicable, by the receipt sent by Stripe to the e-mail address entered at payment. Invoices are available in the "Credit wallet" area [TO COMPLETE: how invoices are made available].

4.4. Credits are added to the wallet as soon as Stripe confirms the payment.

4.5. In case of chargeback or fraudulent payment, the corresponding credits are removed and, where applicable, access to paid services is suspended.

Article 5 — How credits work and their validity

5.1. 1 credit = 1 definitive trade. In Active Trading, a credit is:

• reserved when the extension sends an offer;
• consumed only when the trade becomes definitive, eight days after acceptance (D+8);
• released (made available again) if the offer is declined, expires, is cancelled, fails, or if the trade is reversed.

5.2. Only the user who uses Active Trading (the sender of the offers) pays; the recipient pays nothing.

5.3. The billing unit described above is the "definitive trade". Should SkinFlip change this unit, these Terms of sale would be amended beforehand, and the change would only apply to credits purchased after it takes effect.

5.4. Validity. Credits are valid for 24 months from their purchase date (or, for credits included in Premium, from the date they are granted [TO COMPLETE: to be confirmed by the owner]). They are used in order of acquisition (first acquired, first used) [TO COMPLETE: to be confirmed]. Users are notified 30 days before credits expire. Expired credits can no longer be used. [TO COMPLETE: the lawyer will check that the validity period is not an unfair term.]

5.5. The balance (available and reserved credits) and the full history of movements can be viewed at any time in the wallet.

Article 6 — Premium subscription

6.1. The subscription starts immediately after payment, at the subscriber's express request (Article 8), and renews automatically every month until cancelled.

6.2. Cancellation. Subscribers can cancel at any time, online, from "Premium → Manage my subscription", through a cancellation feature accessible in a few clicks (Article L215-1-1 of the French Consumer Code). Cancellation takes effect at the end of the current monthly period; nothing is owed beyond the period already started.

6.3. The 10 included credits are granted at the start of each paid period. They are not refundable [TO COMPLETE: to be confirmed by the owner].

6.4. If a payment fails, the subscription may be suspended after informing the subscriber.

Article 7 — Boosts

A boost is performed as soon as it is paid, at the buyer's express request, for 24 hours. It guarantees no result (number of views, proposals or trades). A boosted listing withdrawn by the user or for breach of the Terms of use is not extended.

Article 8 — Right of withdrawal

8.1. Period. In accordance with Articles L221-18 et seq. of the French Consumer Code, consumers have 14 days from the conclusion of the contract to withdraw, without giving any reason.

8.2. Exercise. Consumers notify their decision through an unambiguous statement, using the form in the appendix, the "Withdraw" feature in the wallet [TO COMPLETE: to be built], or an e-mail to contact@skinflip.app.

8.3. Immediate performance at your request. At payment, an unticked checkbox lets you expressly request immediate performance of the service before the end of the withdrawal period and acknowledge the consequences described below. Without this request, the order cannot be completed in its immediate-performance form [TO COMPLETE: decide whether a 14-day deferred start is offered as an alternative].

8.4. Consequences per service:

• Credit packs: credits are added immediately. If you withdraw within 14 days, the unused credits of that purchase are refunded. Credits already consumed correspond to services fully performed at your express request and are not refunded (Articles L221-25 and L221-28 1° of the French Consumer Code). Credits reserved for offers not yet accepted are released (the corresponding offers being cancelled) and then refunded; credits reserved for trades already accepted on Steam follow their normal course: consumed at D+8, or released and then refunded if the trade is reversed.
• Premium: the subscription starts immediately. If you withdraw within 14 days, you are refunded pro rata for the remaining period; the included credits of the period are removed, and the value of included credits already consumed is deducted from the refund at €0.50 per credit [TO COMPLETE: to be validated].
• Boost: once the 24 hours of promotion have been fully performed with your prior express consent and your acknowledgment that you lose the right of withdrawal, you can no longer withdraw (Article L221-28 1°). If you withdraw during the boost, you are refunded pro rata for the remaining time.

Note for the lawyer: waiving the right of withdrawal is only valid for a service fully performed before the end of the period. Since credits are only consumed at D+8, a pack is in principle never "fully performed" at purchase; the mechanism above (refund of unused credits) is proposed for that reason.

8.5. Refund. The refund is made no later than 14 days after receipt of the withdrawal decision, using the same payment method as for the order, at no cost (Article L221-24).

Article 9 — Refund of the balance on account closure

9.1. When an account is closed, at the user's or SkinFlip's initiative (including following a sanction), reserved credits are first released under the rules of Article 8.4 (unaccepted offers cancelled; trades already accepted following their normal course), then unused purchased credits (neither consumed nor expired) are refunded at the unit price paid (pack price divided by the number of credits in the pack), to the original payment method, within 30 days.

9.2. Credits included in Premium and promotional or complimentary credits are not refundable [TO COMPLETE: to be confirmed by the owner].

9.3. Amounts owed to SkinFlip following a chargeback or fraud may be deducted from the refund.

9.4. If SkinFlip discontinues Active Trading or the Platform, unused purchased credits are refunded under the same conditions.

Article 10 — Legal guarantee of conformity

SkinFlip must supply digital content and services that conform to the contract, under Articles L224-25-12 et seq. of the French Consumer Code. In case of lack of conformity, consumers may obtain that it be brought into conformity or, failing that, a price reduction or termination of the contract. Contact: contact@skinflip.app.

Article 11 — Customer service and complaints

Complaints can be sent to contact@skinflip.app. We aim to respond within 7 business days.

Article 12 — Consumer mediation

In accordance with Article L612-1 of the French Consumer Code, after a prior written complaint that has not been satisfactorily resolved, consumers may use the following consumer mediator free of charge: [TO COMPLETE: mediator's name, postal address, website].

Article 13 — Governing law

These Terms of sale are governed by French law, without prejudice to the mandatory protective provisions of the consumer's country of residence. The jurisdiction rules of Article 21 of the Terms of use apply.

Appendix — Model withdrawal form

(Appendix to Article R221-1 of the French Consumer Code. Complete and return this form only if you wish to withdraw from the contract.)

To [TO COMPLETE: publisher name and postal address], contact@skinflip.app:

I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the provision of the following service:

— Service ordered (credit pack, Premium, boost): — Ordered on (*): — Name of consumer(s): — SteamID64 of the SkinFlip account: — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date:

(*) Delete as appropriate.